Return & Refund Policy

At LUXVYNE, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, your item must be:

• Unused and in the same condition you received it
• In its original packaging
• Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Intimate apparel, swimwear, and pierced jewelry (for hygiene reasons)
• Beauty and skincare products that have been opened or used
• Sale or clearance items

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

If you received a defective or damaged item, we'll gladly exchange it. Contact us within 48 hours of delivery with photos of the damage at support@luxvyne.com.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping service.

Contact Us

Questions? Reach us at support@luxvyne.com — we respond within 24 hours.